Context HelpIf you feel lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is visible on each and every page. A pop-up menu will appear. It comprises thorough info about all the actions that you can perform on the page in question. Each popup opens on the same page so that you can quickly return to your work.
Video TutorialsWe have a rich library of tutorial videos clarifying how to work with our hosting Control Panel. They're designed for those of you who would like to see how things are getting done instead of only reading articles. Thus, everyone can quickly find their way around our Control Panel by simply watching our step-by-step how-to videos.
F.A.Q.If you can't discover the answer you are looking for, have a glance at our extensive FAQ database, which includes questions asked by actual clients and provides real solutions. We periodically "revamp" our Frequently Asked Questions section with new articles in an attempt to encompass all the innovations and new additions to our web hosting platform.
Ticketing SystemIf you still can't discover the solution you are looking for in the FAQ section either, you can contact our fantastic team of support engineers available 24x7x365 and eager to assist you with any issue. Each support ticket you send will be answered within 1 hour (the average response time being just 20 minutes), so you will not have to wait a long time to get your question answered.